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Advancing Mobility Management

September 17, 2018 @ 8:30 am - September 18, 2018 @ 4:30 pm

September 17-18, 2018 – Dallas, TX


Many transit agencies are embracing the concept of ‘mobility management’, which is a strategic approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network – public transit, private operators, cycling and walking, volunteer drivers, and others – works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community’s needs.

Traditionally, mobility management has focused on meeting the needs of individuals and groups (e.g., people with disabilities, older adults, low-income), in particular by coordinating and improving human services transportation. However, when implemented with a systems perspective, mobility management can move transit agencies away from their roles as fixed-route service operators and toward collaboration with other transportation providers. The idea behind this approach is to create a full range of well integrated mobility services within a community, that meets the needs of all customers better.

This course is designed to help build the capacity of transit professionals to implement and scale up mobility management strategies and initiatives and expose participants to promising practices in the field.  Topics to be addressed include but not limited to:

  • Leading change in your organization and community
  • Articulating a mobility management vision, goals and desired outcomes
  • Building connections among integration partners
  • Tools to assist in partnership development
  • Measuring mobility management success and performance
  • Program and project implementation
  • Communication, outreach and marketing


Mobility management professionals with 1-5 years of experience in transportation or mobility-related field and who play a role in implementing mobility management strategies, including: public transit agency professionals; 5310 sub-recipients; human services transportation providers; planning organization professionals; Veterans Administration employees; Non-Emergency Medical Transportation (NEMT) service providers and others.

Length:  2 days

CEUs: 1.40


  • $300.00 for Contractor, Consulting, Non-USA Transportation or Government Agency, Other.
  • Free for all others.


Myrna Sirleaf
[email protected]

Sign in will take place between 8:00 and 8:30 am on the first day. There will be mid-morning and mid-afternoon breaks, and an hour for lunch. Participants are responsible for their own meals. Dress is business casual.

Hotels in the area:

Hilton Garden Inn, (this hotel is diagonally across from HQ)

1600 Pacific Ave., Dallas, TX 75201

this hotel is diagonally across from HQ


Magnolia Hotel (about 3 blocks from HQ )

1401 Commerce St.

Dallas, TX 75201

phone: 214-915-6500

Westin Downtown Dallas(about a block from HQ)

1201 Main St.

Dallas, TX 75202

phone: 972-584-6650

DART Headquarters-accessible by light rail-Akard Station

         $ 300 Registration Fee – Consultants, Contractors, None Profits USA Only
         $ 300 Registration Fee – Non-USA Transportation or Government Agency
         $ 0 Registration Fee – State, Local federal and Government Agencies


September 17, 2018 @ 8:30 am
September 18, 2018 @ 4:30 pm
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National Transit Institute – Rutgers University
View Organizer Website


Dallas Area Rapid Transit
1401 Pacific Avenue 4th Floor
Dallas, TX 75202 United States
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